PRICING PLANS

Do-it-yourself online survey and form software

100% Canadian owned and hosted
Bilingual platform and in-app support

15-DAY FREE TRIAL. ANY PLAN. NO CREDIT CARD REQUIRED.
Up to 3 surveys and 25 responses.

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SCALABLE PLANS, WHATEVER THE CONTEXT.

All prices are in $ CAD

SOHO

Get started.
Great surveys & forms

$ 25 _{/ mo}
Billed $300 annually
— or —
$ 99 _{/ 3 months}

20+ question types & form elements
Custom branding, logo, colours
Multilingual surveys
Responsive, accessible pages
Send custom HTML invitation emails
Page branching (skip logic)
Export data to CSV, PDF, XLS
Summary reports & charts

ADVANTAGE

Up your game.
For more complex needs

$ 50 _{/ mo}
Billed $600 annually
— or —
$ 199 _{/ 3 months}

Everything in SOHO, plus:
Additional, advanced question types
Display & Advanced logic
Question and response piping
Pass data in response links
Cross-tabs & Advanced reporting
Export to SPSS
Add custom footer

TEAM

Collaborate. Share. Interact.
Professional and team features

$ 70 _{/ mo / user}
Billed $840 annually
— or —
$ 299 _{/ 3 months}

Everything in ADVANTAGE, plus:
Manage multiple users
Even more advanced question types
Remove SimpleSurvey footer
Manage disqualifications
Skip to url / End of survey redirect
Upload respondent files
Priority support

ENTERPRISE

Engage. Empower. Expand.
Top-tier options & add-ons

Everything in TEAM, plus:
Enhanced user management
Advanced contact management
Even more question types
Custom subdomain name
Full white-labeling (add-on)
Additional add-ons available
Highest priority support

Got questions or looking for a custom package?

SOHO

$25/mo

Billed ^$300/yr

– or –
^$99/3mo

Try

ADVANTAGE

$50/user/mo

Billed ^$600/yr

– or –
^$199/3mo

Try

TEAM

$70/user/mo

Billed ^$840/yr

– or –
^$299/3mo

Try

ENTERPRISE

Try

Overview

Canadian-owned, made and hosted

SimpleSurvey is developed, hosted and supported in Canada by a Canadian company.

Data at rest and in transit encryption

Encrypts all stored data and data transferred between the server, application users and respondents. Meets requirements for PIPEDA, PHIPA, PIPA …

Customizable responsive design

Build responsive, cross-device surveys accessible by popular browsers, tablets, smartphones…

Brand with your logo, look and feel

Create multiple response collection links

Export raw data (CSV, XLS, PDF, DOC)

Create and share reports

Bilingual interface & user support

Create accessible surveys (WCAG 2.0)

Multipage surveys and forms

Integrated multilingual surveys

Add multiple languages to one survey project. View and export responses from all languages in one data set. Start with language selector page or open immediately in respondent’s preferred language. Switch live between languages with language drop-down selector. Easily create multilingual reports.

Question and page branching (skip logic)

Advanced contact management

Import your contact lists; assign contact groups to one or more survey projects. See all projects assigned to contacts and status.

Send custom HTML email invitations

Send invitations to groups of respondents with secure, unique links to their personal surveys. Manage email campaigns. Track email opens and responses. Send reminder emails. Create custom html email including contact names, logos, images, track openings, links, HTML formatting…

Schedule tasks (start/stop surveys, send invites/reminders)

Pipe variable data via response links

Pass values through response links to questions (displayed or hidden) to pre-populate responses.

Export to SPSS (.SAV format)

Advanced logic (Display rules, piping, variables, conditional branching…)

Survey completion redirect

Redirect respondents to the url of your choice on completion of survey.

Manage teams, collaborate, share

Purchase and manage multiple user accounts under one plan. Manage multiple user accounts, teams, surveys, forms, contacts, groups, teams and more across an entire organisation. Assign administrator role to a user account to manage user account information, permissions and more across all users accounts within the plan. Create team workspaces. Transfer surveys and forms between accounts

Project documents

Add documents to your surveys or forms that respondents can download.

Remove SimpleSurvey footer

Accept payments in forms

Accept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.

Data warehouse report

SAML SSO

Eliminate the need to use SimpleSurvey passwords by using SAML for Enterprise to sign in using your organisation’s sign-in credentials.

SimpleSurvey API

SimpleSurvey’s API enables your developers to leverage SimpleSurvey features in your own application and call methods to create contacts, send surveys, get response data back and more.

add-on

White labeling

add-on

Support

Online user documentation (bilingual)

Online support (bilingual)

Priority Support

We provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.

Design Features

Create a survey from scratch, from a copy or from a saved template

Several question types, options and page elements to choose from

Add survey title, subtitle, sections, subsections, HTML text blocks

Include your logo

Export survey questions to Word

Create project Folders

Multimedia support

Display section numbers or letters

Preview & test surveys before deploying

Display question numbers or letters

Response quota

Cap the number of responses received per survey.

Kiosk mode (continuous display)

Create QR code images to access surveys and reports

Create multilingual surveys with unified data sets and reporting

Create survey short link names

Create a brief and easy to remember URL to direct participants to your response page by including a customized short url in your questionnaire link address ex. form.simplesurvey.com/s/YourShortLinkHere

Standard skip logic (branching)

Skip to a page or a question

Customize navigation buttons

Personalise thank you messages

Password-protect surveys

Create additional stylesheet themes

Customer page footer

Table of contents/Jumping

Allow respondents to move freely within a questionnaire to access different sections or pages.

Completion time setting

Display logic

Use display logic to show or hide questions and responses, by using conditional logic applied to responses from previous questions.

Pass values to surveys using custom link variables

Add custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.

Include custom JavaScript

Grouping rules

Dynamically categorize respondents into groups during survey completion based on answers to one or more previous questions and navigate survey according to group profile.

Include your organization’s CSS library

Allow respondents to download survey and responses from the survey page

Question Types and Options

Choose from a large selection of question types and options

Text box (short answer/single line)

Text box (long answer/multiple line )

Validated input box (date, email, currency, phone, postal code, regex…)

Binary question (Yes/No, True/False)

Multiple choice – select one answer only (radio button, drop-down list)

Multiple choice – select multiple answers (checkbox)

Number (integer, real)

Numerical allocation (with summing)

Enter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.

Slider value

Matrix questions

Ranking question (select responses by order of preference, importance, priority)

Checkbox grid (multiple answers allowed for each question in grid)

Textbox grid (fixed number of lines)

Textbox grid (add lines dynamically)

Net promoter score (NPS) ©

Side-by-side matrix

Signature question

Allow respondents to add signatures to a questionnaire using a mouse or touch screen.

Drill down (cascading menus)

File upload question

This question type allows the respondent to upload a file ( ex. CV, spreadsheet, text document, PDF,…).

Disable questions

Add a complementary question to many question types

Set default answer values

Assign default response values to question types

Attribute points to questions answers

Bulk import choice lists (copy/paste)

Sort choices alphabetically

Force question response

Add question specific help (tooltips)

Add help page links to questions

Tally Score Display

Display the total score of questions on previous pages.

Create and manage question templates

Randomize question display order

Randomize display of response choices

Question choice quotas

Specify a quota for a response choice in multiple-choice/single-answer questions to limit the number of times the response choice can be selected by respondents.

Hidden field

Allow only the questionnaire designer to see the question when editing a respondent questionnaire.

Use images in your response choices

Piping (carry forward responses from previous questions, contact files)

Advanced customization (buttons, messages, custom end …)

Randomly display a number of questions from a pool of questions

Create dynamic response choice lists

Create and manage dynamic lists of responses choices for multiple choice questions that can be used across all projects (ex. list of employees)

Download form link (PDF, Word)

Let you insert a question that will provide access to the respondent to download (PDF) the actual questionnaire with or without his answers (configurable)

Group contact selector question

Question type to select a contact from a contact group as a response to the question.

Logic, Branching and Events

Receive email notifications when respondents submit responses

Let respondents view results upon submitting responses

Send responses to participants upon completing survey

Standard skip logic (branching)

Branch to a page or question based on an answer to a question

Conditional branching

Skip to random page

Add display logic to pages, questions, blocks

Use display logic to show or hide pages, questions and question blocks depending on a respondent’s answers to previous questions.

Send email alerts and notifications to specified recipients triggered by participant responses

Branch to any webpage (redirection)

Use branching (skip logic) to send a respondent to any webpage during the completion of a questionnaire when certain conditions are met.

Publishing and Response Management

Share via link

Embed in an iframe

Embed surveys and forms in your website or blog.

View status of participants

Add new participants to survey any time

Edit participant responses

Re-initialize participant responses

Re-open submitted response forms

Task scheduler (open/close surveys, send invites & reminders)

.Schedule dates and times to open and close surveys, and to send invitations and reminders emails.

Assign individuals and groups to surveys

Save and continue later

Anonymize respondent results

Mask identity of a targeted respondents.

Advanced task scheduler

Pop-up surveys

Display custom pre-start landing page

Bulk delete respondents using filters

Export participant questionnaire URLs

Screen-out management

Branch respondents out of a survey if they do not qualify to complete the survey. Mark status as closed, not complete.

Email management

Send invitations by email

Create and send personalized email invites with unique survey links for each contact for easy tracking and management of targeted surveys

Send reminder emails

Send reminder emails to respondents who did not complete survey

Include logo or images in email body

Send basic receipt confirmation emails

Send basic receipt confirmation emails to respondents on submit.

Include unsubscribe links in your emails

Advanced project custom emails

Create your own custom emails to use instead of standard system email messages sent for Save and continue later option, respondent receipt confirmation option and more.

Send email notifications to assigned respondents

Send custom confirmation emails to respondents who submit their surveys

Email template management

Conditionally send custom emails containing response variables and response files to distribution lists on survey completion

Create on-submit email triggers based on user-defined criteria to send emails to using selected email templates, populated with participant response data and project information.

add-on

Reporting and Analysis

View results and graphs in real-time

Create summary reports with counts, totals, averages, graphs and more

Create individual participant reports all or selected individual respondents

Share report via URL

Alternate report answer title labels

Separate answer titles and reporting values

Create multiple summary report views

Create public and private reports

Export response data to popular file formats (XLS, CSV, DOC, PDF)

Export complete response data to Excel

Store reports and response data files

Drop-off statistics

See where respondents are dropping off.

Basic cross-tab report

Advanced cross-tab reports

Respondent completion time report

Export to SPSS

Schedule report runs

Advanced scoring features

Send customised email to respondent including score

Share password-protected report links

Data warehouse export format

Word cloud

Password-protected report dashboards

Contact and Group Management

Contact management system

Contact and group management features to assign and track survey participants

Bulk import contacts

Import multiple contacts and contact information from your contact lists into SimpleSurvey contact database. Import into groups that can easily be assigned to survey and form projects.

Create folders to manage contact groups

Import user-defined fields for advanced reporting and filtering of respondent data

Assign contacts and groups to surveys

Synchronize groups with surveys

Automatically send new group contacts invitations to all surveys the group is synchronized with.

Create contacts and groups visible to all or to assigned divisions only

Advanced import actions

Exclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external id). Import using action commands.

Contact creator and collector module

Allows you to use responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.

add-on

Multilingual Features

Bilingual user interface (English, French)

Support international languages (UTF-8)

Create multilingual surveys with unified data sets and reporting

Mass translation

Automatically translates commonly used names, words and terms.

Send emails, surveys and forms in respondent’s language

Toggle between languages in survey

Include language selection landing page

Enterprise Features

Manage multiple user licences under one account

Assign users to divisions

Collaborate. Share projects, contacts, groups …

Share response page themes

Secure survey login page (requires respondent ID and PIN to access survey)

add-on

WEB Services API (for integration)

add-on

Security, Survey/Form Types, Access & Options

Securely hosted in Canadian data centers complying with Service Organization Controls standards for operational security

SimpleSurvey is securely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.

Secure HTTPS in transit encryption of response data

Survey links use secure connections by default for encrypted transmission of respondent data

Database encryption at rest

Password features (secure change, forget password routines)

Two-factor authentication (2FA)

Option to capture respondent IP address

Password-protected surveys

Use CAPTCHA to prevent spambots from completing questionnaires

Restrict access by IP address

Define which IP address(es) can access survey.

Limits

Projects

Total number of active and stored projects per user licence.

100

–

Responses per year

Prorated to subscription period.

5,000

10,000

15,000

–

Upgrade limits

Increase limits at any time. Additional costs applicable.

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