PRICING PLANS

Do-it-yourself online survey and form software

  100% Canadian owned and hosted
  Bilingual platform and in-app support

15-DAY FREE TRIAL. ANY PLAN. NO CREDIT CARD REQUIRED.
Up to 3 surveys and 25 responses.

SCALABLE PLANS, WHATEVER THE CONTEXT.

All prices are in $ CAD

SOHO

Get started.
Great surveys & forms

$ 25 / mo
Billed $300 annually
—      or      —
$ 99 / 3 months

  • 20+ question types & form elements
  • Custom branding, logo, colours
  • Multilingual surveys
  • Responsive, accessible pages
  • Send custom HTML invitation emails
  • Page branching (skip logic)
  • Export data to CSV, PDF, XLS
  • Summary reports & charts

ADVANTAGE

Up your game.
For more complex needs

$ 50 / mo
Billed $600 annually
—      or      —
$ 199 / 3 months

  • Everything in SOHO, plus:
  • Additional, advanced question types
  • Display & Advanced logic
  • Question and response piping
  • Pass data in response links
  • Cross-tabs & Advanced reporting
  • Export to SPSS
  • Add custom footer

TEAM

Collaborate. Share. Interact.
Professional and team features

$ 70 / mo / user
Billed $840 annually
—      or      —
$ 299 / 3 months

  • Everything in ADVANTAGE, plus:
  • Manage multiple users
  • Even more advanced question types
  • Remove SimpleSurvey footer
  • Manage disqualifications
  • Skip to url / End of survey redirect
  • Upload respondent files
  • Priority support

ENTERPRISE

Engage. Empower. Expand.
Top-tier options & add-ons

  • Everything in TEAM, plus:
  • Enhanced user management
  • Advanced contact management
  • Even more question types
  • Custom subdomain name
  • Full white-labeling (add-on)
  • Additional add-ons available
  • Highest priority support

Got questions or looking for a custom package?

SOHO
$25/mo
Billed $300/yr
– or –
$99/3mo
ADVANTAGE
$50/user/mo
Billed $600/yr
– or –
$199/3mo
TEAM
$70/user/mo
Billed $840/yr
– or –
$299/3mo
ENTERPRISE

Overview

Canadian-owned, made and hosted
SimpleSurvey is developed, hosted and supported in Canada by a Canadian company.
Data at rest and in transit encryption
Encrypts all stored data and data transferred between the server, application users and respondents. Meets requirements for PIPEDA, PHIPA, PIPA …
Customizable responsive design
Build responsive, cross-device surveys accessible by popular browsers, tablets, smartphones…
Brand with your logo, look and feel
Create multiple response collection links
Export raw data (CSV, XLS, PDF, DOC)
Create and share reports
Bilingual interface & user support
Create accessible surveys (WCAG 2.0)
Multipage surveys and forms
Integrated multilingual surveys
Add multiple languages to one survey project. View and export responses from all languages in one data set. Start with language selector page or open immediately in respondent’s preferred language. Switch live between languages with language drop-down selector. Easily create multilingual reports.
Question and page branching (skip logic)
Advanced contact management
Import your contact lists; assign contact groups to one or more survey projects. See all projects assigned to contacts and status.
Send custom HTML email invitations
Send invitations to groups of respondents with secure, unique links to their personal surveys. Manage email campaigns. Track email opens and responses. Send reminder emails. Create custom html email including contact names, logos, images, track openings, links, HTML formatting…
Schedule tasks (start/stop surveys, send invites/reminders)
Pipe variable data via response links
Pass values through response links to questions (displayed or hidden) to pre-populate responses.
Export to SPSS (.SAV format)
Advanced logic (Display rules, piping, variables, conditional branching…)
Survey completion redirect
Redirect respondents to the url of your choice on completion of survey.
Manage teams, collaborate, share
Purchase and manage multiple user accounts under one plan. Manage multiple user accounts, teams, surveys, forms, contacts, groups, teams and more across an entire organisation. Assign administrator role to a user account to manage user account information, permissions and more across all users accounts within the plan. Create team workspaces. Transfer surveys and forms between accounts
Project documents
Add documents to your surveys or forms that respondents can download.
Remove SimpleSurvey footer
Accept payments in forms
Accept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.
Data warehouse report
SAML SSO
Eliminate the need to use SimpleSurvey passwords by using SAML for Enterprise to sign in using your organisation’s sign-in credentials.
SimpleSurvey API
SimpleSurvey’s API enables your developers to leverage SimpleSurvey features in your own application and call methods to create contacts, send surveys, get response data back and more.
add-on
White labeling
add-on

Support

Online user documentation (bilingual)
Online support (bilingual)
Priority Support
We provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.

Design Features

Create a survey from scratch, from a copy or from a saved template
Several question types, options and page elements to choose from
Add survey title, subtitle, sections, subsections, HTML text blocks
Include your logo
Export survey questions to Word
Create project Folders
Multimedia support
Display section numbers or letters
Preview & test surveys before deploying
Display question numbers or letters
Response quota
Cap the number of responses received per survey.
Kiosk mode (continuous display)
Create QR code images to access surveys and reports
Create multilingual surveys with unified data sets and reporting
Create survey short link names
Create a brief and easy to remember URL to direct participants to your response page by including a customized short url in your questionnaire link address ex. form.simplesurvey.com/s/YourShortLinkHere
Standard skip logic (branching)
Skip to a page or a question
Customize navigation buttons
Personalise thank you messages
Password-protect surveys
Create additional stylesheet themes
Customer page footer
Table of contents/Jumping
Allow respondents to move freely within a questionnaire to access different sections or pages.
Display logic
Use display logic to show or hide questions and responses, by using conditional logic applied to responses from previous questions.
Completion time setting
Pass values to surveys using custom link variables
Add custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.
Include custom JavaScript
Grouping rules
Dynamically categorize respondents into groups during survey completion based on answers to one or more previous questions and navigate survey according to group profile.
Include your organization’s CSS library
Allow respondents to download survey and responses from the survey page

Question Types and Options

Choose from a large selection of question types and options
Text box (short answer/single line)
Text box (long answer/multiple line )
Validated input box (date, email, currency, phone, postal code, regex…)
Binary question (Yes/No, True/False)
Multiple choice – select one answer only (radio button, drop-down list)
Multiple choice – select multiple answers (checkbox)
Number (integer, real)
Numerical allocation (with summing)
Enter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.
Slider value
Matrix questions
Ranking question (select responses by order of preference, importance, priority)
Checkbox grid (multiple answers allowed for each question in grid)
Textbox grid (fixed number of lines)
Textbox grid (add lines dynamically)
Net promoter score (NPS) ©
Side-by-side matrix
Signature question
Allow respondents to add signatures to a questionnaire using a mouse or touch screen.
Drill down (cascading menus)
File upload question
This question type allows the respondent to upload a file ( ex. CV, spreadsheet, text document, PDF,…).
Disable questions
Add a complementary question to many question types
Set default answer values
Assign default response values to question types
Attribute points to questions answers
Bulk import choice lists (copy/paste)
Sort choices alphabetically
Force question response
Add question specific help (tooltips)
Add help page links to questions
Tally Score Display
Display the total score of questions on previous pages.
Create and manage question templates
Randomize question display order
Randomize display of response choices
Question choice quotas
Specify a quota for a response choice in multiple-choice/single-answer questions to limit the number of times the response choice can be selected by respondents.
Hidden field
Allow only the questionnaire designer to see the question when editing a respondent questionnaire.
Use images in your response choices
Piping (carry forward responses from previous questions, contact files)
Advanced customization (buttons, messages, custom end …)
Randomly display a number of questions from a pool of questions
Create dynamic response choice lists
Create and manage dynamic lists of responses choices for multiple choice questions that can be used across all projects (ex. list of employees)
Download form link (PDF, Word)
Let you insert a question that will provide access to the respondent to download (PDF) the actual questionnaire with or without his answers (configurable)
Group contact selector question
Question type to select a contact from a contact group as a response to the question.

Logic, Branching and Events

Receive email notifications when respondents submit responses
Let respondents view results upon submitting responses
Send responses to participants upon completing survey
Standard skip logic (branching)
Branch to a page or question based on an answer to a question
Conditional branching
Skip to random page
Add display logic to pages, questions, blocks
Use display logic to show or hide pages, questions and question blocks depending on a respondent’s answers to previous questions.
Send email alerts and notifications to specified recipients triggered by participant responses
Branch to any webpage (redirection)
Use branching (skip logic) to send a respondent to any webpage during the completion of a questionnaire when certain conditions are met.

Publishing and Response Management

Share via link
Embed in an iframe
Embed surveys and forms in your website or blog.
View status of participants
Add new participants to survey any time
Edit participant responses
Re-initialize participant responses
Re-open submitted response forms
Task scheduler (open/close surveys, send invites & reminders)
.Schedule dates and times to open and close surveys, and to send invitations and reminders emails.
Assign individuals and groups to surveys
Save and continue later
Anonymize respondent results
Mask identity of a targeted respondents.
Advanced task scheduler
Pop-up surveys
Display custom pre-start landing page
Bulk delete respondents using filters
Export participant questionnaire URLs
Screen-out management
Branch respondents out of a survey if they do not qualify to complete the survey. Mark status as closed, not complete.

Email management

Send invitations by email
Create and send personalized email invites with unique survey links for each contact for easy tracking and management of targeted surveys
Send reminder emails
Send reminder emails to respondents who did not complete survey
Include logo or images in email body
Send basic receipt confirmation emails
Send basic receipt confirmation emails to respondents on submit.
Include unsubscribe links in your emails
Advanced project custom emails
Create your own custom emails to use instead of standard system email messages sent for Save and continue later option, respondent receipt confirmation option and more.
Send email notifications to assigned respondents
Send custom confirmation emails to respondents who submit their surveys
Email template management
Conditionally send custom emails containing response variables and response files to distribution lists on survey completion
Create on-submit email triggers based on user-defined criteria to send emails to using selected email templates, populated with participant response data and project information.
add-on

Reporting and Analysis

View results and graphs in real-time
Create summary reports with counts, totals, averages, graphs and more
Create individual participant reports all or selected individual respondents
Share report via URL
Alternate report answer title labels
Separate answer titles and reporting values
Create multiple summary report views
Create public and private reports
Export response data to popular file formats (XLS, CSV, DOC, PDF)
Export complete response data to Excel
Store reports and response data files
Drop-off statistics
See where respondents are dropping off.
Basic cross-tab report
Advanced cross-tab reports
Respondent completion time report
Export to SPSS
Schedule report runs
Advanced scoring features
Send customised email to respondent including score
Share password-protected report links
Data warehouse export format
Word cloud
Password-protected report dashboards

Contact and Group Management

Contact management system
Contact and group management features to assign and track survey participants
Bulk import contacts
Import multiple contacts and contact information from your contact lists into SimpleSurvey contact database. Import into groups that can easily be assigned to survey and form projects.
Create folders to manage contact groups
Import user-defined fields for advanced reporting and filtering of respondent data
Assign contacts and groups to surveys
Synchronize groups with surveys
Automatically send new group contacts invitations to all surveys the group is synchronized with.
Create contacts and groups visible to all or to assigned divisions only
Advanced import actions
Exclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external id). Import using action commands.
Contact creator and collector module
Allows you to use responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.
add-on

Multilingual Features

Bilingual user interface (English, French)
Support international languages (UTF-8)
Create multilingual surveys with unified data sets and reporting
Mass translation
Automatically translates commonly used names, words and terms.
Send emails, surveys and forms in respondent’s language
Toggle between languages in survey
Include language selection landing page

Enterprise Features

Manage multiple user licences under one account
Assign users to divisions
Collaborate. Share projects, contacts, groups …
Share response page themes
Secure survey login page (requires respondent ID and PIN to access survey)
add-on
WEB Services API (for integration)
add-on

Security, Survey/Form Types, Access & Options

Securely hosted in Canadian data centers complying with Service Organization Controls standards for operational security
SimpleSurvey is securely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.
Secure HTTPS in transit encryption of response data
Survey links use secure connections by default for encrypted transmission of respondent data
Database encryption at rest
Password features (secure change, forget password routines)
Two-factor authentication (2FA)
Option to capture respondent IP address
Password-protected surveys
Use CAPTCHA to prevent spambots from completing questionnaires
Restrict access by IP address
Define which IP address(es) can access survey.

Limits

Projects
Total number of active and stored projects per user licence.
100
100
100
Responses per year
Prorated to subscription period.
5,000
10,000
15,000
Upgrade limits
Increase limits at any time. Additional costs applicable.

Still need some guidance?