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$29 $45 /mo
Billed $348/yr
Billed $135/3mo
ADVANTAGE
$54 $73 /mo
Billed $648/yr
Billed $219/3mo
TEAM
$79 $117 /user/mo
Billed $948/user/yr
Billed $351/user/3mo
ENTERPRISE
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Customisable design
Build responsive, cross-device surveys accessible by popular browsers, tablets, mobile devices, etc.
Create a survey from scratch, from a copy or from a saved template
Several question types, options and page elements
Add survey title, subtitle, sections, subsections, HTML text blocks
Include your logo
Create accessible surveys (WCAG 2.1 AAA)
Create surveys compliant with WCAG 2.1 AAA accessibility standards using tested question types and response page elements.
Export survey questions to Word
Multimedia support
Display section numbers or letters
Display question numbers or letters
Preview and test surveys
Response quota
Cap the number of responses received per survey.
Kiosk mode
Make surveys appear in a browser in a continuous mode for events and conferences.
Create QR codes to access surveys and reports
Multilingual surveys with unified response data
Create multilingual surveys with unified data sets and reporting.
Customise navigation buttons
Personalise thank you messages
Create custom themes
Table of contents
Allow respondents to move freely within a questionnaire to access different sections or pages.
Custom page footer
Completion time setting
Pass values to surveys using custom link variables
Add custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.
Project documents
Add documents to your surveys that respondents can download.
Remove SimpleSurvey footer
Include JavaScript
Grouping rules
Categorise respondents into groups during survey completion based on answers to one or more previous questions and navigate the survey according to the group profile.
Include your organisation's CSS library
Allow respondents to download the survey and responses
White labeling
add-on
Open text question
On single or multiple lines.
Validated text entry
Date, email, phone, postal code, regular expression, etc.
Binary question
Yes/No, True/False
Multiple choice - single answer (radio button)
Multiple choice - single answer (drop-down)
Multiple choice - multiple answer (checkbox)
Numeric (integer, decimal, currency)
Numerical allocation
Enter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.
Slider value
Ranking
Select responses by order of preference, importance, priority.
Rating scale
File upload question
Allows the respondent to upload a file (ex. CV, Excel, text document, PDF, etc.).
Single-selection matrix
Multiple-selection matrix
Variable-rows text matrix
Fixed-rows text matrix
Textbox list
Side-by-side matrix
Net promoter score (NPS) ©
Signature
Allow respondents to add signatures to a questionnaire using a mouse or touch screen.
Drilldown
Organise choices into categories, where each selection reveals relevant options.
Complementary questions
Add complementary questions to many question types.
Set default answers
Assign default response values to question types.
Bulk import choice lists
Sort choices alphabetically
Force question response
Add help text
Add an information icon to a question where respondents can view additional text and/or links.
Attribute points to choices
Display score tally
Display the total score of questions on previous pages.
Create question templates
Randomize question display order
Randomize choice display order
Randomly display a specified number of questions
Randomly display a specific number of questions from your full set of questions.
Question choice quotas
Specify a quota for a response choice to limit the number of times the choice can be selected by respondents.
Add images to choices
Piping
Carry forward responses from previous questions and/or contact files.
Accept payments in forms
Accept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.
Download form (PDF, Word)
Insert an element that will let the respondent download the questionnaire with or without their answers.
Dynamic choice lists
Centrally create and manage common response choice lists in your library, usable in multiple-choice questions across projects in your organisation (ex. a list of employees).
Dynamic list lookup
The Dynamic list lookup question type enhances the dynamic common lists by allowing users to quickly find and select a response choice from a dynamic list by typing part of the desired response directly into the response input field.
Group contact selector question
Allows survey respondents to choose a contact from a contact group as their response to a particular survey question.
Email response notifications
Send notifications to an email address or distribution list when surveys are submitted.
Let respondents view results upon completion
Skip logic
Direct respondents to a subsequent page of the survey depending on how they respond to a particular question.
Skip to random page
Display logic
Use display logic to show or hide elements depending on responses to previous questions.
Send email alerts
Send email alerts and notifications to specified recipients triggered by respondent answers.
Conditional branching
Conditional branching allows you to use advanced logic based on multiple conditions to guide respondents through different paths in a survey based on their answers. This allows the survey to dynamically adjust questions, skip irrelevant sections, and trigger specific actions.
Completion URL redirect
Redirect a respondent to a webpage of your choice once they have submitted their survey.
Share survey links
Create multiple collector links.
Create short links
Create a brief and easy to remember URL to direct participants to your response page by using a customised short URL (ex. form.simplesurvey.com/f/s/YourShortLinkHere).
Embed in an iframe
Embed surveys and forms in your website or blog.
View status of participants
See if a participant's survey or form is empty, in progress or complete.
Edit participant responses
Initialize participant responses
Re-open submitted responses
Task scheduler
Schedule dates and times to open and close a survey, send invitations, and send reminder emails.
Save and continue later
Anonymize responses
Mask respondent identity.
Advanced task scheduler
Schedule advanced automated tasks such as sending reminders after a set number of days, assigning contact groups to projects, deleting responses after a set number of days, and many more.
Pop-up surveys
Display pre-activation page
Display a custom message on a landing page before the survey opens.
Bulk delete responses using filters
Export respondent survey links
Screen-out management
Branch respondents out of a survey if they do not qualify to complete the survey.
Send invitations by email
Create and send personalised email invites with unique survey links for each contact for easy tracking and management of targeted surveys.
Send reminder emails
Send reminder emails to respondents who did not complete survey.
Include logo or images in email
Send confirmation emails
Send a confirmation email to respondents on submit.
Include unsubscribe links
Advanced custom emails
Create your own custom emails to use instead of standard system emails sent for Save and continue later option, respondent receipt confirmation option and more.
Send score to respondent
Send customised email to respondent including score.
Send email notifications
Email template management
Create and manage email templates in your library for use across all projects.
Send invitations by SMS
Deliver survey invitations and reminders directly to respondents by SMS. To use SMS messaging, you must purchase SMS blocks.
Communication workflow
Create on-submit email triggers based on user-defined criteria to send emails using selected email templates, populated with participant response data and project information.
add-on
Real-time reporting
Summary reports
Create summary reports with counts, totals, averages, graphs and more.
Individual participant reports
Create individual reports for a respondent or a selection of respondents.
Share report via URL
Public and private reports
Export raw response data
Export response data and metadata to CSV and Excel.
Drop-off statistics
Determine on which page respondents are dropping off.
Cross-tab
Compare one variable against another (e.g., age vs. satisfaction).
Cross-tab multi-table
Compare one variable against multiple others (e.g., age vs. satisfaction, income, and region).
Respondent completion time
Export to SPSS
Save as SAV file.
Schedule report runs
Segmented summary reports
Select a multiple choice question to use in a summary report view that allows the viewer to segment the report results by choice.
Cross-tab multi-level
Analyse multiple variables against multiple others (e.g., age and gender vs. satisfaction and income).
Word cloud
Power BI integration
Share password-protected report links
Advanced ranking methods
Choose from advanced methods such as Schulze, Ranked Pairs, and Instant Run-off to determine overall rankings based on preferences, ensuring fair and accurate results.
Data warehouse report (long format)
Also known as the long format, is generally the preferred export format to use when you want to import response data into other data processing and analysis tools.
Password-protected report dashboards
Text analysis
The text analysis tool uses Natural Language Processing (NLP) algorithms to provide quick insights from open-ended questions by analysing sentiments, keywords, and topics. It streamlines data interpretation, helping uncover trends, emotions, and key themes.
add-on
Contact management
Create contact files and groups to assign to projects.
Bulk import contacts
Import multiple contacts and contact information to assign to surveys and forms.
Contact info fields
Import additional contact information for use in surveys, advanced reporting, and segmenting respondent data.
Synchronize groups with surveys
Automatically send invitations to contacts added to groups that are assigned to surveys.
Share contacts and groups
Share contacts and groups on a workspace level or on a global level.
Update contact fields with survey responses
Advanced import actions
Exclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external ID). Import using action commands.
User-defined contact fields
Create custom contact fields to use in surveys and reporting. These fields can be piped into surveys, used in text blocks and display logic, used to create reporting segments based on contact filters, or exported along with other raw response data.
Contact creator and collector module
Use responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.
add-on
Bilingual user interface
Toggle the interface between English and French.
International language support (UTF-8)
Multilingual surveys with unified response data
Create multilingual surveys with unified data sets and reporting.
Basic translation
Automatically translates commonly used names, words and basic terms.
External translations
Download a .txt or .po file that can be quickly populated with translations and imported back into your project.
Send invitations and surveys in respondent's language
Toggle between languages in survey
Language selection page
Start the survey with a language selection page.
Automated AI translation
Automatically translate your surveys using an AI translator service.
Manage teams, collaborate, share
Purchase and manage multiple user licences under one account. Manage multiple users, teams, surveys, contacts, groups, and more across an entire organisation. Assign a manager role to manage user information, permissions and more across all users licences within the account. Create team workspaces. Transfer and share surveys between users.
Create private and shared workspaces
Share assets
Share project themes, images, templates, and more in a central library.
Hosted in SOC 2 compliant Canadian data centers
Securely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.
Data encryption at rest / in transit
Encrypts all stored data and data transferred between the server, application users and respondents.
Two-factor authentication
Password-protected surveys
CAPTCHA verification
SAML SSO
Eliminate the need to use SimpleSurvey passwords by using SAML to sign in using your organisation’s sign-in credentials.
Restrict access by IP address
Define which IP address(es) can access survey.
Secure survey access page
Require respondents to enter multiple credentials to access their survey.
add-on
API
Web service for integration.
add-on
Bilingual user guide
Available in English and French through the app.
Bilingual in-app support
Priority support
We provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.
Projects
Total number of active and stored surveys.
Unlimited
Unlimited
Unlimited
Unlimited
File upload storage
Storage for files uploaded by respondents.
1GB
2GB
10GB
-
Responses per year
Prorated to subscription period.
10,000
15,000
20,000
-
Add responses
Increase limits at any time. Additional costs applicable.
Add SMS
Purchase SMS blocks to send survey invitations and reminders via SMS.
Customisable designBuild responsive, cross-device surveys accessible by popular browsers, tablets, mobile devices, etc.
Create a survey from scratch, from a copy or from a saved template
Several question types, options and page elements
Add survey title, subtitle, sections, subsections, HTML text blocks
Include your logo
Create accessible surveys (WCAG 2.1 AAA)Create surveys compliant with WCAG 2.1 AAA accessibility standards using tested question types and response page elements.
Export survey questions to Word
Multimedia support
Display section numbers or letters
Display question numbers or letters
Preview and test surveys
Response quotaCap the number of responses received per survey.
Kiosk modeMake surveys appear in a browser in a continuous mode for events and conferences.
Create QR codes to access surveys and reports
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Customise navigation buttons
Personalise thank you messages
Create custom themes
Table of contentsAllow respondents to move freely within a questionnaire to access different sections or pages.
Custom page footer
Completion time setting
Pass values to surveys using custom link variablesAdd custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.
Project documentsAdd documents to your surveys that respondents can download.
Remove SimpleSurvey footer
Include JavaScript
Grouping rulesCategorise respondents into groups during survey completion based on answers to one or more previous questions and navigate the survey according to the group profile.
Include your organisation's CSS library
Allow respondents to download the survey and responses
White labeling
add-on
Open text questionOn single or multiple lines.
Validated text entryDate, email, phone, postal code, regular expression, etc.
Binary questionYes/No, True/False
Multiple choice - single answer (radio button)
Multiple choice - single answer (drop-down)
Multiple choice - multiple answer (checkbox)
Numeric (integer, decimal, currency)
Numerical allocationEnter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.
Slider value
RankingSelect responses by order of preference, importance, priority.
Rating scale
File upload questionAllows the respondent to upload a file (ex. CV, Excel, text document, PDF, etc.).
Single-selection matrix
Multiple-selection matrix
Variable-rows text matrix
Fixed-rows text matrix
Textbox list
Side-by-side matrix
Net promoter score (NPS) ©
SignatureAllow respondents to add signatures to a questionnaire using a mouse or touch screen.
DrilldownOrganise choices into categories, where each selection reveals relevant options.
Complementary questionsAdd complementary questions to many question types.
Set default answersAssign default response values to question types.
Bulk import choice lists
Sort choices alphabetically
Force question response
Add help textAdd an information icon to a question where respondents can view additional text and/or links.
Attribute points to choices
Display score tallyDisplay the total score of questions on previous pages.
Create question templates
Randomize question display order
Randomize choice display order
Randomly display a specified number of questionsRandomly display a specific number of questions from your full set of questions.
Question choice quotasSpecify a quota for a response choice to limit the number of times the choice can be selected by respondents.
Add images to choices
PipingCarry forward responses from previous questions and/or contact files.
Accept payments in formsAccept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.
Download form (PDF, Word)Insert an element that will let the respondent download the questionnaire with or without their answers.
Dynamic choice listsCentrally create and manage common response choice lists in your library, usable in multiple-choice questions across projects in your organisation (ex. a list of employees).
Dynamic list lookupThe Dynamic list lookup question type enhances the dynamic common lists by allowing users to quickly find and select a response choice from a dynamic list by typing part of the desired response directly into the response input field.
Group contact selector questionAllows survey respondents to choose a contact from a contact group as their response to a particular survey question.
Email response notificationsSend notifications to an email address or distribution list when surveys are submitted.
Let respondents view results upon completion
Skip logicDirect respondents to a subsequent page of the survey depending on how they respond to a particular question.
Skip to random page
Display logicUse display logic to show or hide elements depending on responses to previous questions.
Send email alertsSend email alerts and notifications to specified recipients triggered by respondent answers.
Conditional branchingConditional branching allows you to use advanced logic based on multiple conditions to guide respondents through different paths in a survey based on their answers. This allows the survey to dynamically adjust questions, skip irrelevant sections, and trigger specific actions.
Completion URL redirectRedirect a respondent to a webpage of your choice once they have submitted their survey.
Share survey linksCreate multiple collector links.
Create short linksCreate a brief and easy to remember URL to direct participants to your response page by using a customised short URL (ex. form.simplesurvey.com/f/s/YourShortLinkHere).
Embed in an iframeEmbed surveys and forms in your website or blog.
View status of participantsSee if a participant's survey or form is empty, in progress or complete.
Edit participant responses
Initialize participant responses
Re-open submitted responses
Task schedulerSchedule dates and times to open and close a survey, send invitations, and send reminder emails.
Save and continue later
Anonymize responsesMask respondent identity.
Advanced task schedulerSchedule advanced automated tasks such as sending reminders after a set number of days, assigning contact groups to projects, deleting responses after a set number of days, and many more.
Pop-up surveys
Display pre-activation pageDisplay a custom message on a landing page before the survey opens.
Bulk delete responses using filters
Export respondent survey links
Screen-out managementBranch respondents out of a survey if they do not qualify to complete the survey.
Send invitations by emailCreate and send personalised email invites with unique survey links for each contact for easy tracking and management of targeted surveys.
Send reminder emailsSend reminder emails to respondents who did not complete survey.
Include logo or images in email
Send confirmation emailsSend a confirmation email to respondents on submit.
Include unsubscribe links
Advanced custom emailsCreate your own custom emails to use instead of standard system emails sent for Save and continue later option, respondent receipt confirmation option and more.
Send score to respondentSend customised email to respondent including score.
Send email notifications
Email template managementCreate and manage email templates in your library for use across all projects.
Send invitations by SMSDeliver survey invitations and reminders directly to respondents by SMS. To use SMS messaging, you must purchase SMS blocks.
Communication workflowCreate on-submit email triggers based on user-defined criteria to send emails using selected email templates, populated with participant response data and project information.
add-on
Real-time reporting
Summary reportsCreate summary reports with counts, totals, averages, graphs and more.
Individual participant reportsCreate individual reports for a respondent or a selection of respondents.
Share report via URL
Public and private reports
Export raw response dataExport response data and metadata to CSV and Excel.
Drop-off statisticsDetermine on which page respondents are dropping off.
Cross-tabCompare one variable against another (e.g., age vs. satisfaction).
Cross-tab multi-tableCompare one variable against multiple others (e.g., age vs. satisfaction, income, and region).
Respondent completion time
Export to SPSSSave as SAV file.
Schedule report runs
Segmented summary reportsSelect a multiple choice question to use in a summary report view that allows the viewer to segment the report results by choice.
Cross-tab multi-levelAnalyse multiple variables against multiple others (e.g., age and gender vs. satisfaction and income).
Word cloud
Power BI integration
Share password-protected report links
Advanced ranking methodsChoose from advanced methods such as Schulze, Ranked Pairs, and Instant Run-off to determine overall rankings based on preferences, ensuring fair and accurate results.
Data warehouse report (long format)Also known as the long format, is generally the preferred export format to use when you want to import response data into other data processing and analysis tools.
Password-protected report dashboards
Text analysisThe text analysis tool uses Natural Language Processing (NLP) algorithms to provide quick insights from open-ended questions by analysing sentiments, keywords, and topics. It streamlines data interpretation, helping uncover trends, emotions, and key themes.
add-on
Contact managementCreate contact files and groups to assign to projects.
Bulk import contactsImport multiple contacts and contact information to assign to surveys and forms.
Contact info fieldsImport additional contact information for use in surveys, advanced reporting, and segmenting respondent data.
Synchronize groups with surveysAutomatically send invitations to contacts added to groups that are assigned to surveys.
Share contacts and groupsShare contacts and groups on a workspace level or on a global level.
Update contact fields with survey responses
Advanced import actionsExclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external ID). Import using action commands.
User-defined contact fieldsCreate custom contact fields to use in surveys and reporting. These fields can be piped into surveys, used in text blocks and display logic, used to create reporting segments based on contact filters, or exported along with other raw response data.
Contact creator and collector moduleUse responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.
add-on
Bilingual user interfaceToggle the interface between English and French.
International language support (UTF-8)
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Basic translationAutomatically translates commonly used names, words and basic terms.
External translationsDownload a .txt or .po file that can be quickly populated with translations and imported back into your project.
Send invitations and surveys in respondent's language
Toggle between languages in survey
Language selection pageStart the survey with a language selection page.
Automated AI translationAutomatically translate your surveys using an AI translator service.
Manage teams, collaborate, sharePurchase and manage multiple user licences under one account. Manage multiple users, teams, surveys, contacts, groups, and more across an entire organisation. Assign a manager role to manage user information, permissions and more across all users licences within the account. Create team workspaces. Transfer and share surveys between users.
Create private and shared workspaces
Share assetsShare project themes, images, templates, and more in a central library.
Hosted in SOC 2 compliant Canadian data centersSecurely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.
Data encryption at rest / in transitEncrypts all stored data and data transferred between the server, application users and respondents.
Two-factor authentication
Password-protected surveys
CAPTCHA verification
SAML SSOEliminate the need to use SimpleSurvey passwords by using SAML to sign in using your organisation’s sign-in credentials.
Restrict access by IP addressDefine which IP address(es) can access survey.
Secure survey access pageRequire respondents to enter multiple credentials to access their survey.
add-on
APIWeb service for integration.
add-on
Bilingual user guideAvailable in English and French through the app.
Bilingual in-app support
Priority supportWe provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.
ProjectsTotal number of active and stored surveys.
Unlimited
Unlimited
Unlimited
Unlimited
File upload storageStorage for files uploaded by respondents.
1GB
2GB
10GB
-
Responses per yearProrated to subscription period.
10,000
15,000
20,000
-
Add responsesIncrease limits at any time. Additional costs applicable.
Add SMSPurchase SMS blocks to send survey invitations and reminders via SMS.
Customisable designBuild responsive, cross-device surveys accessible by popular browsers, tablets, mobile devices, etc.
Create a survey from scratch, from a copy or from a saved template
Several question types, options and page elements
Add survey title, subtitle, sections, subsections, HTML text blocks
Include your logo
Create accessible surveys (WCAG 2.1 AAA)Create surveys compliant with WCAG 2.1 AAA accessibility standards using tested question types and response page elements.
Export survey questions to Word
Multimedia support
Display section numbers or letters
Display question numbers or letters
Preview and test surveys
Response quotaCap the number of responses received per survey.
Kiosk modeMake surveys appear in a browser in a continuous mode for events and conferences.
Create QR codes to access surveys and reports
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Customise navigation buttons
Personalise thank you messages
Create custom themes
Table of contentsAllow respondents to move freely within a questionnaire to access different sections or pages.
Custom page footer
Completion time setting
Pass values to surveys using custom link variablesAdd custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.
Project documentsAdd documents to your surveys that respondents can download.
Remove SimpleSurvey footer
Include JavaScript
Grouping rulesCategorise respondents into groups during survey completion based on answers to one or more previous questions and navigate the survey according to the group profile.
Include your organisation's CSS library
Allow respondents to download the survey and responses
White labeling
add-on
Open text questionOn single or multiple lines.
Validated text entryDate, email, phone, postal code, regular expression, etc.
Binary questionYes/No, True/False
Multiple choice - single answer (radio button)
Multiple choice - single answer (drop-down)
Multiple choice - multiple answer (checkbox)
Numeric (integer, decimal, currency)
Numerical allocationEnter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.
Slider value
RankingSelect responses by order of preference, importance, priority.
Rating scale
File upload questionAllows the respondent to upload a file (ex. CV, Excel, text document, PDF, etc.).
Single-selection matrix
Multiple-selection matrix
Variable-rows text matrix
Fixed-rows text matrix
Textbox list
Side-by-side matrix
Net promoter score (NPS) ©
SignatureAllow respondents to add signatures to a questionnaire using a mouse or touch screen.
DrilldownOrganise choices into categories, where each selection reveals relevant options.
Complementary questionsAdd complementary questions to many question types.
Set default answersAssign default response values to question types.
Bulk import choice lists
Sort choices alphabetically
Force question response
Add help textAdd an information icon to a question where respondents can view additional text and/or links.
Attribute points to choices
Display score tallyDisplay the total score of questions on previous pages.
Create question templates
Randomize question display order
Randomize choice display order
Randomly display a specified number of questionsRandomly display a specific number of questions from your full set of questions.
Question choice quotasSpecify a quota for a response choice to limit the number of times the choice can be selected by respondents.
Add images to choices
PipingCarry forward responses from previous questions and/or contact files.
Accept payments in formsAccept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.
Download form (PDF, Word)Insert an element that will let the respondent download the questionnaire with or without their answers.
Dynamic choice listsCentrally create and manage common response choice lists in your library, usable in multiple-choice questions across projects in your organisation (ex. a list of employees).
Dynamic list lookupThe Dynamic list lookup question type enhances the dynamic common lists by allowing users to quickly find and select a response choice from a dynamic list by typing part of the desired response directly into the response input field.
Group contact selector questionAllows survey respondents to choose a contact from a contact group as their response to a particular survey question.
Email response notificationsSend notifications to an email address or distribution list when surveys are submitted.
Let respondents view results upon completion
Skip logicDirect respondents to a subsequent page of the survey depending on how they respond to a particular question.
Skip to random page
Display logicUse display logic to show or hide elements depending on responses to previous questions.
Send email alertsSend email alerts and notifications to specified recipients triggered by respondent answers.
Conditional branchingConditional branching allows you to use advanced logic based on multiple conditions to guide respondents through different paths in a survey based on their answers. This allows the survey to dynamically adjust questions, skip irrelevant sections, and trigger specific actions.
Completion URL redirectRedirect a respondent to a webpage of your choice once they have submitted their survey.
Share survey linksCreate multiple collector links.
Create short linksCreate a brief and easy to remember URL to direct participants to your response page by using a customised short URL (ex. form.simplesurvey.com/f/s/YourShortLinkHere).
Embed in an iframeEmbed surveys and forms in your website or blog.
View status of participantsSee if a participant's survey or form is empty, in progress or complete.
Edit participant responses
Initialize participant responses
Re-open submitted responses
Task schedulerSchedule dates and times to open and close a survey, send invitations, and send reminder emails.
Save and continue later
Anonymize responsesMask respondent identity.
Advanced task schedulerSchedule advanced automated tasks such as sending reminders after a set number of days, assigning contact groups to projects, deleting responses after a set number of days, and many more.
Pop-up surveys
Display pre-activation pageDisplay a custom message on a landing page before the survey opens.
Bulk delete responses using filters
Export respondent survey links
Screen-out managementBranch respondents out of a survey if they do not qualify to complete the survey.
Send invitations by emailCreate and send personalised email invites with unique survey links for each contact for easy tracking and management of targeted surveys.
Send reminder emailsSend reminder emails to respondents who did not complete survey.
Include logo or images in email
Send confirmation emailsSend a confirmation email to respondents on submit.
Include unsubscribe links
Advanced custom emailsCreate your own custom emails to use instead of standard system emails sent for Save and continue later option, respondent receipt confirmation option and more.
Send score to respondentSend customised email to respondent including score.
Send email notifications
Email template managementCreate and manage email templates in your library for use across all projects.
Send invitations by SMSDeliver survey invitations and reminders directly to respondents by SMS. To use SMS messaging, you must purchase SMS blocks.
Communication workflowCreate on-submit email triggers based on user-defined criteria to send emails using selected email templates, populated with participant response data and project information.
add-on
Real-time reporting
Summary reportsCreate summary reports with counts, totals, averages, graphs and more.
Individual participant reportsCreate individual reports for a respondent or a selection of respondents.
Share report via URL
Public and private reports
Export raw response dataExport response data and metadata to CSV and Excel.
Drop-off statisticsDetermine on which page respondents are dropping off.
Cross-tabCompare one variable against another (e.g., age vs. satisfaction).
Cross-tab multi-tableCompare one variable against multiple others (e.g., age vs. satisfaction, income, and region).
Respondent completion time
Export to SPSSSave as SAV file.
Schedule report runs
Segmented summary reportsSelect a multiple choice question to use in a summary report view that allows the viewer to segment the report results by choice.
Cross-tab multi-levelAnalyse multiple variables against multiple others (e.g., age and gender vs. satisfaction and income).
Word cloud
Power BI integration
Share password-protected report links
Advanced ranking methodsChoose from advanced methods such as Schulze, Ranked Pairs, and Instant Run-off to determine overall rankings based on preferences, ensuring fair and accurate results.
Data warehouse report (long format)Also known as the long format, is generally the preferred export format to use when you want to import response data into other data processing and analysis tools.
Password-protected report dashboards
Text analysisThe text analysis tool uses Natural Language Processing (NLP) algorithms to provide quick insights from open-ended questions by analysing sentiments, keywords, and topics. It streamlines data interpretation, helping uncover trends, emotions, and key themes.
add-on
Contact managementCreate contact files and groups to assign to projects.
Bulk import contactsImport multiple contacts and contact information to assign to surveys and forms.
Contact info fieldsImport additional contact information for use in surveys, advanced reporting, and segmenting respondent data.
Synchronize groups with surveysAutomatically send invitations to contacts added to groups that are assigned to surveys.
Share contacts and groupsShare contacts and groups on a workspace level or on a global level.
Update contact fields with survey responses
Advanced import actionsExclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external ID). Import using action commands.
User-defined contact fieldsCreate custom contact fields to use in surveys and reporting. These fields can be piped into surveys, used in text blocks and display logic, used to create reporting segments based on contact filters, or exported along with other raw response data.
Contact creator and collector moduleUse responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.
add-on
Bilingual user interfaceToggle the interface between English and French.
International language support (UTF-8)
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Basic translationAutomatically translates commonly used names, words and basic terms.
External translationsDownload a .txt or .po file that can be quickly populated with translations and imported back into your project.
Send invitations and surveys in respondent's language
Toggle between languages in survey
Language selection pageStart the survey with a language selection page.
Automated AI translationAutomatically translate your surveys using an AI translator service.
Manage teams, collaborate, sharePurchase and manage multiple user licences under one account. Manage multiple users, teams, surveys, contacts, groups, and more across an entire organisation. Assign a manager role to manage user information, permissions and more across all users licences within the account. Create team workspaces. Transfer and share surveys between users.
Create private and shared workspaces
Share assetsShare project themes, images, templates, and more in a central library.
Hosted in SOC 2 compliant Canadian data centersSecurely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.
Data encryption at rest / in transitEncrypts all stored data and data transferred between the server, application users and respondents.
Two-factor authentication
Password-protected surveys
CAPTCHA verification
SAML SSOEliminate the need to use SimpleSurvey passwords by using SAML to sign in using your organisation’s sign-in credentials.
Restrict access by IP addressDefine which IP address(es) can access survey.
Secure survey access pageRequire respondents to enter multiple credentials to access their survey.
add-on
APIWeb service for integration.
add-on
Bilingual user guideAvailable in English and French through the app.
Bilingual in-app support
Priority supportWe provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.
ProjectsTotal number of active and stored surveys.
Unlimited
Unlimited
Unlimited
Unlimited
File upload storageStorage for files uploaded by respondents.
1GB
2GB
10GB
-
Responses per yearProrated to subscription period.
10,000
15,000
20,000
-
Add responsesIncrease limits at any time. Additional costs applicable.
Add SMSPurchase SMS blocks to send survey invitations and reminders via SMS.
Customisable designBuild responsive, cross-device surveys accessible by popular browsers, tablets, mobile devices, etc.
Create a survey from scratch, from a copy or from a saved template
Several question types, options and page elements
Add survey title, subtitle, sections, subsections, HTML text blocks
Include your logo
Create accessible surveys (WCAG 2.1 AAA)Create surveys compliant with WCAG 2.1 AAA accessibility standards using tested question types and response page elements.
Export survey questions to Word
Multimedia support
Display section numbers or letters
Display question numbers or letters
Preview and test surveys
Response quotaCap the number of responses received per survey.
Kiosk modeMake surveys appear in a browser in a continuous mode for events and conferences.
Create QR codes to access surveys and reports
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Customise navigation buttons
Personalise thank you messages
Create custom themes
Table of contentsAllow respondents to move freely within a questionnaire to access different sections or pages.
Custom page footer
Completion time setting
Pass values to surveys using custom link variablesAdd custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.
Project documentsAdd documents to your surveys that respondents can download.
Remove SimpleSurvey footer
Include JavaScript
Grouping rulesCategorise respondents into groups during survey completion based on answers to one or more previous questions and navigate the survey according to the group profile.
Include your organisation's CSS library
Allow respondents to download the survey and responses
White labeling
add-on
Open text questionOn single or multiple lines.
Validated text entryDate, email, phone, postal code, regular expression, etc.
Binary questionYes/No, True/False
Multiple choice - single answer (radio button)
Multiple choice - single answer (drop-down)
Multiple choice - multiple answer (checkbox)
Numeric (integer, decimal, currency)
Numerical allocationEnter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.
Slider value
RankingSelect responses by order of preference, importance, priority.
Rating scale
File upload questionAllows the respondent to upload a file (ex. CV, Excel, text document, PDF, etc.).
Single-selection matrix
Multiple-selection matrix
Variable-rows text matrix
Fixed-rows text matrix
Textbox list
Side-by-side matrix
Net promoter score (NPS) ©
SignatureAllow respondents to add signatures to a questionnaire using a mouse or touch screen.
DrilldownOrganise choices into categories, where each selection reveals relevant options.
Complementary questionsAdd complementary questions to many question types.
Set default answersAssign default response values to question types.
Bulk import choice lists
Sort choices alphabetically
Force question response
Add help textAdd an information icon to a question where respondents can view additional text and/or links.
Attribute points to choices
Display score tallyDisplay the total score of questions on previous pages.
Create question templates
Randomize question display order
Randomize choice display order
Randomly display a specified number of questionsRandomly display a specific number of questions from your full set of questions.
Question choice quotasSpecify a quota for a response choice to limit the number of times the choice can be selected by respondents.
Add images to choices
PipingCarry forward responses from previous questions and/or contact files.
Accept payments in formsAccept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.
Download form (PDF, Word)Insert an element that will let the respondent download the questionnaire with or without their answers.
Dynamic choice listsCentrally create and manage common response choice lists in your library, usable in multiple-choice questions across projects in your organisation (ex. a list of employees).
Dynamic list lookupThe Dynamic list lookup question type enhances the dynamic common lists by allowing users to quickly find and select a response choice from a dynamic list by typing part of the desired response directly into the response input field.
Group contact selector questionAllows survey respondents to choose a contact from a contact group as their response to a particular survey question.
Email response notificationsSend notifications to an email address or distribution list when surveys are submitted.
Let respondents view results upon completion
Skip logicDirect respondents to a subsequent page of the survey depending on how they respond to a particular question.
Skip to random page
Display logicUse display logic to show or hide elements depending on responses to previous questions.
Send email alertsSend email alerts and notifications to specified recipients triggered by respondent answers.
Conditional branchingConditional branching allows you to use advanced logic based on multiple conditions to guide respondents through different paths in a survey based on their answers. This allows the survey to dynamically adjust questions, skip irrelevant sections, and trigger specific actions.
Completion URL redirectRedirect a respondent to a webpage of your choice once they have submitted their survey.
Share survey linksCreate multiple collector links.
Create short linksCreate a brief and easy to remember URL to direct participants to your response page by using a customised short URL (ex. form.simplesurvey.com/f/s/YourShortLinkHere).
Embed in an iframeEmbed surveys and forms in your website or blog.
View status of participantsSee if a participant's survey or form is empty, in progress or complete.
Edit participant responses
Initialize participant responses
Re-open submitted responses
Task schedulerSchedule dates and times to open and close a survey, send invitations, and send reminder emails.
Save and continue later
Anonymize responsesMask respondent identity.
Advanced task schedulerSchedule advanced automated tasks such as sending reminders after a set number of days, assigning contact groups to projects, deleting responses after a set number of days, and many more.
Pop-up surveys
Display pre-activation pageDisplay a custom message on a landing page before the survey opens.
Bulk delete responses using filters
Export respondent survey links
Screen-out managementBranch respondents out of a survey if they do not qualify to complete the survey.
Send invitations by emailCreate and send personalised email invites with unique survey links for each contact for easy tracking and management of targeted surveys.
Send reminder emailsSend reminder emails to respondents who did not complete survey.
Include logo or images in email
Send confirmation emailsSend a confirmation email to respondents on submit.
Include unsubscribe links
Advanced custom emailsCreate your own custom emails to use instead of standard system emails sent for Save and continue later option, respondent receipt confirmation option and more.
Send score to respondentSend customised email to respondent including score.
Send email notifications
Email template managementCreate and manage email templates in your library for use across all projects.
Send invitations by SMSDeliver survey invitations and reminders directly to respondents by SMS. To use SMS messaging, you must purchase SMS blocks.
Communication workflowCreate on-submit email triggers based on user-defined criteria to send emails using selected email templates, populated with participant response data and project information.
add-on
Real-time reporting
Summary reportsCreate summary reports with counts, totals, averages, graphs and more.
Individual participant reportsCreate individual reports for a respondent or a selection of respondents.
Share report via URL
Public and private reports
Export raw response dataExport response data and metadata to CSV and Excel.
Drop-off statisticsDetermine on which page respondents are dropping off.
Cross-tabCompare one variable against another (e.g., age vs. satisfaction).
Cross-tab multi-tableCompare one variable against multiple others (e.g., age vs. satisfaction, income, and region).
Respondent completion time
Export to SPSSSave as SAV file.
Schedule report runs
Segmented summary reportsSelect a multiple choice question to use in a summary report view that allows the viewer to segment the report results by choice.
Cross-tab multi-levelAnalyse multiple variables against multiple others (e.g., age and gender vs. satisfaction and income).
Word cloud
Power BI integration
Share password-protected report links
Advanced ranking methodsChoose from advanced methods such as Schulze, Ranked Pairs, and Instant Run-off to determine overall rankings based on preferences, ensuring fair and accurate results.
Data warehouse report (long format)Also known as the long format, is generally the preferred export format to use when you want to import response data into other data processing and analysis tools.
Password-protected report dashboards
Text analysisThe text analysis tool uses Natural Language Processing (NLP) algorithms to provide quick insights from open-ended questions by analysing sentiments, keywords, and topics. It streamlines data interpretation, helping uncover trends, emotions, and key themes.
add-on
Contact managementCreate contact files and groups to assign to projects.
Bulk import contactsImport multiple contacts and contact information to assign to surveys and forms.
Contact info fieldsImport additional contact information for use in surveys, advanced reporting, and segmenting respondent data.
Synchronize groups with surveysAutomatically send invitations to contacts added to groups that are assigned to surveys.
Share contacts and groupsShare contacts and groups on a workspace level or on a global level.
Update contact fields with survey responses
Advanced import actionsExclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external ID). Import using action commands.
User-defined contact fieldsCreate custom contact fields to use in surveys and reporting. These fields can be piped into surveys, used in text blocks and display logic, used to create reporting segments based on contact filters, or exported along with other raw response data.
Contact creator and collector moduleUse responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.
add-on
Bilingual user interfaceToggle the interface between English and French.
International language support (UTF-8)
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Basic translationAutomatically translates commonly used names, words and basic terms.
External translationsDownload a .txt or .po file that can be quickly populated with translations and imported back into your project.
Send invitations and surveys in respondent's language
Toggle between languages in survey
Language selection pageStart the survey with a language selection page.
Automated AI translationAutomatically translate your surveys using an AI translator service.
Manage teams, collaborate, sharePurchase and manage multiple user licences under one account. Manage multiple users, teams, surveys, contacts, groups, and more across an entire organisation. Assign a manager role to manage user information, permissions and more across all users licences within the account. Create team workspaces. Transfer and share surveys between users.
Create private and shared workspaces
Share assetsShare project themes, images, templates, and more in a central library.
Hosted in SOC 2 compliant Canadian data centersSecurely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.
Data encryption at rest / in transitEncrypts all stored data and data transferred between the server, application users and respondents.
Two-factor authentication
Password-protected surveys
CAPTCHA verification
SAML SSOEliminate the need to use SimpleSurvey passwords by using SAML to sign in using your organisation’s sign-in credentials.
Restrict access by IP addressDefine which IP address(es) can access survey.
Secure survey access pageRequire respondents to enter multiple credentials to access their survey.
add-on
APIWeb service for integration.
add-on
Bilingual user guideAvailable in English and French through the app.
Bilingual in-app support
Priority supportWe provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.
ProjectsTotal number of active and stored surveys.
Unlimited
Unlimited
Unlimited
Unlimited
File upload storageStorage for files uploaded by respondents.
1GB
2GB
10GB
-
Responses per yearProrated to subscription period.
10,000
15,000
20,000
-
Add responsesIncrease limits at any time. Additional costs applicable.
Add SMSPurchase SMS blocks to send survey invitations and reminders via SMS.
Customisable designBuild responsive, cross-device surveys accessible by popular browsers, tablets, mobile devices, etc.
Create a survey from scratch, from a copy or from a saved template
Several question types, options and page elements
Add survey title, subtitle, sections, subsections, HTML text blocks
Include your logo
Create accessible surveys (WCAG 2.1 AAA)Create surveys compliant with WCAG 2.1 AAA accessibility standards using tested question types and response page elements.
Export survey questions to Word
Multimedia support
Display section numbers or letters
Display question numbers or letters
Preview and test surveys
Response quotaCap the number of responses received per survey.
Kiosk modeMake surveys appear in a browser in a continuous mode for events and conferences.
Create QR codes to access surveys and reports
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Customise navigation buttons
Personalise thank you messages
Create custom themes
Table of contentsAllow respondents to move freely within a questionnaire to access different sections or pages.
Custom page footer
Completion time setting
Pass values to surveys using custom link variablesAdd custom link variables to the survey link to pass values to your survey to pre-populate responses, segment responses, track respondents sources and more.
Project documentsAdd documents to your surveys that respondents can download.
Remove SimpleSurvey footer
Include JavaScript
Grouping rulesCategorise respondents into groups during survey completion based on answers to one or more previous questions and navigate the survey according to the group profile.
Include your organisation's CSS library
Allow respondents to download the survey and responses
White labeling
add-on
Open text questionOn single or multiple lines.
Validated text entryDate, email, phone, postal code, regular expression, etc.
Binary questionYes/No, True/False
Multiple choice - single answer (radio button)
Multiple choice - single answer (drop-down)
Multiple choice - multiple answer (checkbox)
Numeric (integer, decimal, currency)
Numerical allocationEnter numeric values for a list of items. The sum of the items can be displayed and/or validated against a constant sum.
Slider value
RankingSelect responses by order of preference, importance, priority.
Rating scale
File upload questionAllows the respondent to upload a file (ex. CV, Excel, text document, PDF, etc.).
Single-selection matrix
Multiple-selection matrix
Variable-rows text matrix
Fixed-rows text matrix
Textbox list
Side-by-side matrix
Net promoter score (NPS) ©
SignatureAllow respondents to add signatures to a questionnaire using a mouse or touch screen.
DrilldownOrganise choices into categories, where each selection reveals relevant options.
Complementary questionsAdd complementary questions to many question types.
Set default answersAssign default response values to question types.
Bulk import choice lists
Sort choices alphabetically
Force question response
Add help textAdd an information icon to a question where respondents can view additional text and/or links.
Attribute points to choices
Display score tallyDisplay the total score of questions on previous pages.
Create question templates
Randomize question display order
Randomize choice display order
Randomly display a specified number of questionsRandomly display a specific number of questions from your full set of questions.
Question choice quotasSpecify a quota for a response choice to limit the number of times the choice can be selected by respondents.
Add images to choices
PipingCarry forward responses from previous questions and/or contact files.
Accept payments in formsAccept credit card payments in your surveys and forms using Stripe, a leading third-party payment platform. A Stripe account is needed to use the payment question option. Visit stripe.com to learn more.
Download form (PDF, Word)Insert an element that will let the respondent download the questionnaire with or without their answers.
Dynamic choice listsCentrally create and manage common response choice lists in your library, usable in multiple-choice questions across projects in your organisation (ex. a list of employees).
Dynamic list lookupThe Dynamic list lookup question type enhances the dynamic common lists by allowing users to quickly find and select a response choice from a dynamic list by typing part of the desired response directly into the response input field.
Group contact selector questionAllows survey respondents to choose a contact from a contact group as their response to a particular survey question.
Email response notificationsSend notifications to an email address or distribution list when surveys are submitted.
Let respondents view results upon completion
Skip logicDirect respondents to a subsequent page of the survey depending on how they respond to a particular question.
Skip to random page
Display logicUse display logic to show or hide elements depending on responses to previous questions.
Send email alertsSend email alerts and notifications to specified recipients triggered by respondent answers.
Conditional branchingConditional branching allows you to use advanced logic based on multiple conditions to guide respondents through different paths in a survey based on their answers. This allows the survey to dynamically adjust questions, skip irrelevant sections, and trigger specific actions.
Completion URL redirectRedirect a respondent to a webpage of your choice once they have submitted their survey.
Share survey linksCreate multiple collector links.
Create short linksCreate a brief and easy to remember URL to direct participants to your response page by using a customised short URL (ex. form.simplesurvey.com/f/s/YourShortLinkHere).
Embed in an iframeEmbed surveys and forms in your website or blog.
View status of participantsSee if a participant's survey or form is empty, in progress or complete.
Edit participant responses
Initialize participant responses
Re-open submitted responses
Task schedulerSchedule dates and times to open and close a survey, send invitations, and send reminder emails.
Save and continue later
Anonymize responsesMask respondent identity.
Advanced task schedulerSchedule advanced automated tasks such as sending reminders after a set number of days, assigning contact groups to projects, deleting responses after a set number of days, and many more.
Pop-up surveys
Display pre-activation pageDisplay a custom message on a landing page before the survey opens.
Bulk delete responses using filters
Export respondent survey links
Screen-out managementBranch respondents out of a survey if they do not qualify to complete the survey.
Send invitations by emailCreate and send personalised email invites with unique survey links for each contact for easy tracking and management of targeted surveys.
Send reminder emailsSend reminder emails to respondents who did not complete survey.
Include logo or images in email
Send confirmation emailsSend a confirmation email to respondents on submit.
Include unsubscribe links
Advanced custom emailsCreate your own custom emails to use instead of standard system emails sent for Save and continue later option, respondent receipt confirmation option and more.
Send score to respondentSend customised email to respondent including score.
Send email notifications
Email template managementCreate and manage email templates in your library for use across all projects.
Send invitations by SMSDeliver survey invitations and reminders directly to respondents by SMS. To use SMS messaging, you must purchase SMS blocks.
Communication workflowCreate on-submit email triggers based on user-defined criteria to send emails using selected email templates, populated with participant response data and project information.
add-on
Real-time reporting
Summary reportsCreate summary reports with counts, totals, averages, graphs and more.
Individual participant reportsCreate individual reports for a respondent or a selection of respondents.
Share report via URL
Public and private reports
Export raw response dataExport response data and metadata to CSV and Excel.
Drop-off statisticsDetermine on which page respondents are dropping off.
Cross-tabCompare one variable against another (e.g., age vs. satisfaction).
Cross-tab multi-tableCompare one variable against multiple others (e.g., age vs. satisfaction, income, and region).
Respondent completion time
Export to SPSSSave as SAV file.
Schedule report runs
Segmented summary reportsSelect a multiple choice question to use in a summary report view that allows the viewer to segment the report results by choice.
Cross-tab multi-levelAnalyse multiple variables against multiple others (e.g., age and gender vs. satisfaction and income).
Word cloud
Power BI integration
Share password-protected report links
Advanced ranking methodsChoose from advanced methods such as Schulze, Ranked Pairs, and Instant Run-off to determine overall rankings based on preferences, ensuring fair and accurate results.
Data warehouse report (long format)Also known as the long format, is generally the preferred export format to use when you want to import response data into other data processing and analysis tools.
Password-protected report dashboards
Text analysisThe text analysis tool uses Natural Language Processing (NLP) algorithms to provide quick insights from open-ended questions by analysing sentiments, keywords, and topics. It streamlines data interpretation, helping uncover trends, emotions, and key themes.
add-on
Contact managementCreate contact files and groups to assign to projects.
Bulk import contactsImport multiple contacts and contact information to assign to surveys and forms.
Contact info fieldsImport additional contact information for use in surveys, advanced reporting, and segmenting respondent data.
Synchronize groups with surveysAutomatically send invitations to contacts added to groups that are assigned to surveys.
Share contacts and groupsShare contacts and groups on a workspace level or on a global level.
Update contact fields with survey responses
Advanced import actionsExclude duplicates using unique contact fields or field combinations. Do upserts (upload new records and update existing records at the same time using an external ID). Import using action commands.
User-defined contact fieldsCreate custom contact fields to use in surveys and reporting. These fields can be piped into surveys, used in text blocks and display logic, used to create reporting segments based on contact filters, or exported along with other raw response data.
Contact creator and collector moduleUse responses from a questionnaire to automatically create new contacts in your account and assign them to projects and/or groups.
add-on
Bilingual user interfaceToggle the interface between English and French.
International language support (UTF-8)
Multilingual surveys with unified response dataCreate multilingual surveys with unified data sets and reporting.
Basic translationAutomatically translates commonly used names, words and basic terms.
External translationsDownload a .txt or .po file that can be quickly populated with translations and imported back into your project.
Send invitations and surveys in respondent's language
Toggle between languages in survey
Language selection pageStart the survey with a language selection page.
Automated AI translationAutomatically translate your surveys using an AI translator service.
Manage teams, collaborate, sharePurchase and manage multiple user licences under one account. Manage multiple users, teams, surveys, contacts, groups, and more across an entire organisation. Assign a manager role to manage user information, permissions and more across all users licences within the account. Create team workspaces. Transfer and share surveys between users.
Create private and shared workspaces
Share assetsShare project themes, images, templates, and more in a central library.
Hosted in SOC 2 compliant Canadian data centersSecurely hosted in Canadian data centers complying with Service Organization Controls standards for operational security and are audited at least annually against the SOC reporting framework by independent third-party auditors who review controls for data security, availability, processing integrity, and confidentiality.
Data encryption at rest / in transitEncrypts all stored data and data transferred between the server, application users and respondents.
Two-factor authentication
Password-protected surveys
CAPTCHA verification
SAML SSOEliminate the need to use SimpleSurvey passwords by using SAML to sign in using your organisation’s sign-in credentials.
Restrict access by IP addressDefine which IP address(es) can access survey.
Secure survey access pageRequire respondents to enter multiple credentials to access their survey.
add-on
APIWeb service for integration.
add-on
Bilingual user guideAvailable in English and French through the app.
Bilingual in-app support
Priority supportWe provide technical user support via our online support request handler. Customers with priority support will receive priority handling. If our support staff cannot resolve your issue rapidly via email, we will call you.
ProjectsTotal number of active and stored surveys.
Unlimited
Unlimited
Unlimited
Unlimited
File upload storageStorage for files uploaded by respondents.
1GB
2GB
10GB
-
Responses per yearProrated to subscription period.
10,000
15,000
20,000
-
Add responsesIncrease limits at any time. Additional costs applicable.
Add SMSPurchase SMS blocks to send survey invitations and reminders via SMS.