---
title: "Survey Platform Security & Compliance | Canadian Data Hosting | SimpleSurvey"
date: 2023-07-13T11:18:00-04:00
author: SimpleSurvey
canonical_url: "https://simplesurvey.com/privacy-security"
section: Pages
---
# Protecting the confidentiality, privacy, and integrity of data

We strive to provide a robust and secure platform to ensure the safe keeping of your data.

 

 

 

 

 ![](https://simple-survey.transforms.svdcdn.com/production/images/Privacy-Security_banner.png?w=480&h=500&q=90&auto=format&fit=crop&dm=1762895241&s=21c7c58a048ad82c84c00ba2fb97f406) 

 

 

 

## A Canadian survey software you can trust

Our secure software offers peace of mind, seamless user experience, and ironclad protection.

- Security
- Privacy
- Compliance
- Canadian hosting
- Best-practices
- Cloud-based

## Your data is your data

<a class="flex w-full w-full mq640:w-1/2 mq1024:w-1/3">

### Control

We put you in control of your privacy with easy-to-use tools and clear choices.

</a><a class="flex w-full w-full mq640:w-1/2 mq1024:w-1/3">

### Transparency

We are transparent about data collection and use allowing you to make informed decisions.

</a><a class="flex w-full w-full mq640:w-1/2 mq1024:w-1/3">

### No content-based targeting

We will not use your email, files, or other content to target ads to you or your respondents.

</a>

Privacy

## Data protection

 We respect your privacy. We will never share your data usage with anyone, period. We take appropriate steps to ensure the confidentiality of data collected using our software – it is our top priority. As a Canadian company, we comply with strict Canadian privacy laws and only use your data to help you use our software. 

[Privacy policy](https://form.simplesurvey.com/oss/external/privacypolicy.aspx?lang=EN)

![](https://simple-survey.transforms.svdcdn.com/production/images/PrivacyPolicy-nobackground.png?w=320&h=320&q=90&auto=format&fit=crop&dm=1718826688&s=6d3b71af96dd60317f38bce812715376)

Servers

## Canadian data centres

 Our servers and backups are located solely on Canadian soil and are housed in secure commercial SOC 2 certified data centres that meet strict government compliance requirements. Data is backed up, encrypted and geo-replicated for complete disaster recovery in our primary data centre. 

[MS SOC 2 Report](https://learn.microsoft.com/en-us/azure/compliance/offerings/offering-soc-2)

![](https://simple-survey.transforms.svdcdn.com/production/images/Canadian_datacenter.png?w=320&h=320&q=90&auto=format&fit=clip&dm=1718826599&s=22462c92de90f941612637f08f36b6f8)

Reliability

## 24-hour availability

 Our software is available and running 24 hours a day, seven days a week, all year round. No matter where you are in the world or what time of day, you can access your account, manage your projects, and collect data without worry. 

![](https://simple-survey.transforms.svdcdn.com/production/images/24-71.png?w=320&h=320&q=90&auto=format&fit=clip&dm=1718826573&s=d77a4227d71462ba68719421b870027d)

Encryption

## Data in transit

 We employ state-of-the-art encryption protocols to safeguard your sensitive information, providing you with the peace of mind you deserve when using our services. Whether your data is in transit or at rest, it remains shielded from unauthorised access or potential breaches. 

![](https://simple-survey.transforms.svdcdn.com/production/images/Encrypted.png?w=320&h=320&q=90&auto=format&fit=crop&dm=1718826629&s=00697e636b1f097b01f7eda57dfabc15)

[![](https://simple-survey.transforms.svdcdn.com/production/images/MSA.png?w=400&h=248&q=90&auto=format&fit=crop&dm=1718826651&s=9fdb5fca9ae0b4b07ed8a5dd2fb1eafa)

### MSA

Learn more about our terms and conditions.

Terms of use](https://form.simplesurvey.com/oss/external/msa.aspx?lang=EN)[![](https://simple-survey.transforms.svdcdn.com/production/images/Contact_security.png?w=400&h=248&q=90&auto=format&fit=crop&dm=1718826610&s=e498d9247db684018a5557729bc3c5b2)

### Security Assessments

Request our security white paper or chat with our Chief Information Security Office (CISO).

Contact us](mailto:security@simplesurvey.com)[![](https://simple-survey.transforms.svdcdn.com/production/images/About-Us-4.png?w=400&h=248&q=90&auto=format&fit=crop&crop=focalpoint&fp-x=0.5626&fp-y=0.3873&dm=1718826578&s=5ba12949ea80005b64f4a1f092459efd)

### Trusted partner

Quality, innovation and reliability has made us a trusted partner to countless organisations.

About us](https://simplesurvey.com/about)

## Try for free. No credit card required.

[Try now](https://form.simplesurvey.com/demo/?lang=en)

## Questions? Need more info?

[Contact us](https://simplesurvey.com/contact)